FAQs

Though many pets are still buried, for several reasons, the majority of pets are cremated today. In many urban communities, ordinances or space prohibit owners from burying their pets in the back yard. With our society becoming so much more mobile, choosing cremation gives you the ability to take your pet's cremated remains with you if you move to another home.  Pet cremation is an affordable and simple option that often did not exist in the past.
Cremation is the process whereby your pet's body is reduced to bone particles and ash through the application of intense heat (usually 1400-1800 degrees Fahrenheit). This part of the process can take between 30 to 90 minutes, depending on the size of your pet and if they are in a special pet casket or cremation container. Following a sufficient period of cool down, the bone particles and ash are retrieved from the cremation equipment and then processed into a fine, consistent granular quality. The fine granular matter is placed in the urn and returned to you for final memorialization.
Yes. People typically chose their veterinarians for their heroic life-prolonging or sustaining capabilities. Though many veterinarians have some knowledge of the cremation process, this is not their specialty. We can work with your veterinarian to handle your pet's cremation, you can rest assured that you are getting a professional who has been highly trained when it comes to cremation. So, though your veterinarian has been a trusted advisor to you when it comes to your pet's good health, as certified crematorium operators, we can help you in your pet's passage after life.
We do not euthanize, but we are available to take your pet into our care directly from your veterinarian following euthanasia.
Due to environmental concerns, it is not recommended a pet be creamated in a casket or blanket or have other items that could emit toxins during the cremation processes.  However, we do have a ceramic cremation companion that can be placed with your pet during the cremation process and returned with your pet's cremains as a symbol that your pet was never alone.
No. Most states do not regulate pet crematories. Thus, the quality of their facilities, services and staff can vary widely. What most pet owners don't realize is that the majority of pet cremation providers are not even located in their community.  In the past cremation has been a closed door operation where facilities cremated in primarily communal processes.  Some crematoriums would offer private cremations, but charge extra for witnessing that the service was indeed and individual cremation of your pet.  We offer private cremation which you are welcomed to witness at no additional cost.  We also offer semi private creation in which each animal has a barrier to help minimize co-mingling of remains.  Communal cremations are also offered as an afforadable solution to your pet's passing.  Communal remains are scattered in our Pet Gardens in our cemetery.
Though there are many beautiful urns available on our website and you may choose to purchase one that more perfectly symbolizes the life of your pet, it is not neccessary to purchase one.  Since every pet should be honored, cremated remains are returned in an elegant woodcrafted urn.  When opened, a velvet bag reading "Until we meet again" gently wraps your pet's ashes for an honoring keepsake.  A large assortment of other memorial products including urns, garden stones, and jewelry are available in the Product Gallery to memorialize your pet in a way that is unique to your family and your pet.
We provide immediate response to your pet's passing offering trasfer service from your home or veterinarian.  Charges vary for the service depending on day and time.  Once in our care, your pet's cremated remains are available for pick up within 72 hours.  Transfer back to your veternarian or home is also available.
Our office hours are M-F from 7:30 am to 4:30 pm and Saturday from 9 am to noon.  However, our caring staff realize that death comes at all hours on any given day. Thus, emergency after hours and holiday service is available to allow us to respond immediately whenever you may need our services.
Unlike the human cremation industry, there is very little or no regulations when it comes to pet cremations. Thus, different providers might be using the same terminology but for different types of cremation services. Basically, there are 3 types of pet cremations.

  • A "Private" cremation is one where your pet is the only pet in the equipment during the cremation process. This is the only option that ensures the cremated remains you receive are those of your beloved pet.
  • An "Individual" or "Semi-Private" cremation is one where there can be several pets in the equipment at the same time in separate pans, or separated by bricks or other devices. When choosing this option, there is no guarantee that the cremated remains of the other pets will not be co-mingled with the remains of your beloved pet, but co-mingling is reduced as much as possible.
  • A "Communal or Batch" cremation is one where the cremation equipment is filled to capacity with pets and all of their cremated remains are commingled as a result. With this type of cremation, it is impossible for the provider to return your pet's cremated remains to you.



Because of the lack of regulation, it is important for you to ask your pet cremation provider what they mean when they use the terms like "private cremation" or "individual cremation".

We advise that you ask your Veterinarian, or the Cremation Provider directly if possible, three very important questions:

  • Where is the crematory located? As mentioned above, most families are shocked to learn that their pet is going to be transported several hundred miles away.
  • When will my pet be cremated and then be ready for pickup? Many are shocked to learn that their beloved pet is going to be held in a freezer at the Vet's facility for almost a week before they are picked up by the cremation provider. Then, it is going to be another week before their pet's cremated remains are ready for pickup.
  • When can I come & inspect it? You can learn a lot about the cremation provider by not only inspecting their facilities if possible, but even by how they respond to your request.
Most pet cremation providers do nothing to answer this oft-asked question. We use the same tracking system many funeral professionals use to track human remains. By using this system, we can provide you with absolute proof that you are receiving back your pet's cremated remains. In a private cremation, if you desire,  you can be present at your pet's cremation for the ultimate peace of mind.
Just as cremation has gained in popularity over the last 2 decades, the preference has changed here as well. Fifteen years ago, only about 1 in 4 pet families chose "private cremation" - as most chose not to receive back their pet's cremated remains. Today, that ratio has flipped, as research indicates that today about 70% of all pet families choosing cremation want their pet's cremated remains back.
Pricing varies depending on your preferred type of cremation and the size of your pet. We are happy to answer any questions.  You may also see our brochure for pricing.

 

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